Privacy Policy

VioBTC (hereinafter “we”, “us” or “our”), as a one-stop cryptocurrency mining pool, operates the website www.viobitcoin.com and related mobile applications (hereinafter referred to as the “Platforms”). Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and share your personal information and to assist you in exercising the privacy rights available to you.

VioBTC will protect all personal information you submit to us when using our products and services. We may use or disclose your personal information in compliance with this Privacy Policy to provide better services to you. By using our products and services, you consent to the practices contained in this Privacy Policy. We may amend this Privacy Policy from time to time and strongly encourage you to review it whenever you access or use VioBTC services to stay informed about our information practices and your privacy rights and choices. If you ever have any questions about changes made to the Privacy Policy, please reach out to [email protected].

1. Scope of Application

This Privacy Policy applies to:

• your personal information including your email address, username, password or other personal information when you open an account on our Platforms;
• your browsing history and/or information related to your device, including and not limited to the types of device (Computer vs. iPhone vs. Android), operating system, mobile phone number, browser type and language, device identifiers (such as IMEI and MAC address), Internet Protocol (IP) address, location information, cookies identifiers, Internet service provider, etc.;
• your personal information we obtain from other sources, including third-party business partners through which you access our Platforms and related services.

You understand and agree that this Privacy Policy is not applicable to the following information:

• Your search keywords when using our Platforms;
• Public content you create on our Platforms, including but not limited to forum posts, blogs, or social media pages;
• Your violation of laws, regulations or our Platforms’ rules and publishing measures you are subject to.

2. Use of Information

We use your information for various business purposes, including but not limited to:

• to provide you with information about products and promotions that may be of interest to you, from ourselves and third parties, although only if you have specifically agreed to receive such information;
• to process applications or transactions you made and your financial information for products or services you purchased on our Platforms and;
• to enhance your information security by detecting malicious, deceptive, fraudulent or illegal activities;
• to improve our services by researching and developing our products and services;
• to comply with domestic and international legal obligations.

We will gather and take good care of your personal information. If we need to share with third-party business partners to provide better service experience for you, we will require partners to protect your information as stated in this Privacy Policy.

3. Disclosure of Information

We may disclose any personal information we collect about you:

• to non-affiliated third parties at your consent;
• to third party service/product providers so that you can use their service/product;
• to our business partners when we co-launch a product or service;
• to our affiliated entities;
• to other sites when deemed necessary by law, regulations or Privacy Policy;
• when disclosure is necessary to report suspected illegal activity;
• when disclosure is necessary to investigate violations of laws, regulations or this Privacy Policy;
• when compelled by subpoena, court order, or other legal procedure.

4. Storage/Transfer of Information

You acknowledge that we store and process your personal and transactional information in multiple locations in the world where our service providers are located, and we protect it by maintaining physical, electronic, and procedural safeguards in compliance with applicable regulations.

Your personal information we receive will be stored for as long as you use our services or as necessary to fulfill the purpose(s) for which it was collected, provide our services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our measures, and comply with applicable laws.

You also acknowledge that when a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider occurs, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.

5. Use of Cookies

We use a browser feature known as a "cookie", which assigns a unique identification (a small data file) to your computer, tablet, mobile phone, or other devices.

The information collected from cookies allows us to store your preferences so as to improve the quality of your experience on the Platforms by recognizing and delivering more of the most desired features and information, as well as by resolving access difficulties;

You are free to block, decline, or remove our cookies as your browser or browser add-on permits, but doing so may interfere with your use of our services;

The information we collect from cookies is applicable with this Privacy Policy.

6. Protection of Information

We implement reasonable security practices and procedures to protect the confidentiality and security of your information, including any nonpublic personal information.

We protect your information using reasonable physical, technical and administrative security measures such as limitation of access on employees to your information.

You are responsible for reviewing the privacy statements, policies, terms, and conditions of any person or company to whom you choose to link or with whom you choose to contract.

We cannot guarantee or warrant the security of any information you provide to us as no system is perfectly secure.

If you find your personal information (especially username and passwords on our Platforms) disclosed, you should immediately contact our support for protection measures.

7. Disclaimer of Liability

VioBTC assumes no liability or responsibility, to the fullest extent of any applicable law, for:

• any unintentional disclosure;
• disclosure of your personal information because you share with others your account(s) or password(s) on our Platforms;
• any stolen, lost, or unauthorized use of your account information any breach of security or data terms related to your account information, or any criminal or other third party act affecting our Platforms;
• lawsuits or claims against you because of your content or activities on our Platforms;
• other situations beyond our control.

VioBTC is not responsible for any damages arising from unauthorized access or use of your personal information.

This Privacy Policy does not create any third-party beneficiary rights.

8. Your Rights

You are entitled to certain rights regarding your personal information, including:

• right to access your personal information;
• right to correct inaccurate information;
• right to request deletion of your personal information;
• right to request restriction of processing;
• right to object to processing;
• right to request data portability;
• right to lodge a complaint with a supervisory authority.

To exercise your rights, you may contact us at [email protected]. We will respond to your request in accordance with applicable law.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [email protected].